AI-native portfolio

Omar Warraky

AI Solutions Engineering Leader | Enterprise Architecture | Strategic Technical Sales

Building AI-native customer solutions at the intersection of agent systems, enterprise architecture, and high-stakes technical sales. I help organizations move from ambition to adoption with deployable workflows, credible architectures, and measurable business outcomes.

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Omar Warraky

Get to know me

About Me

I am a customer-facing technical leader with over a decade of experience helping organizations adopt complex platforms across AI, APIs, cloud systems, and enterprise workflows. At Salesforce (MuleSoft), I lead strategic engagements that connect technical architecture to measurable business outcomes.

My work sits at the intersection of AI deployment and technical sales: shaping discovery, building high-signal proofs of concept, guiding architecture decisions, and helping customers move from experimentation to production readiness. That commercial and technical blend has helped drive $53M+ in influenced pipeline and earned top-performer recognition including Chairman's Club.

Beyond customer work, I care deeply about repeatability and enablement. I build field-ready playbooks, architecture systems, and training programs like SEED so strong technical motions can scale across teams instead of relying on one-off heroics.

10+
Years Experience
$53M+
Pipeline Influenced
295%
FY23 Quota

My Journey

Work Experience

June 2019 — Present

MuleSoft Strategic Client SE

Salesforce · NYC, NY

  • Influenced $53M+ in pipeline and closed business, including $10M in FY23 at 295% of quota across strategic and enterprise accounts
  • Lead complex technical sales cycles across AI, APIs, and platform modernization: discovery, architecture, demos, POCs, workshops, and implementation guidance
  • Design AI-enhanced workflow architectures and agent-driven interaction models that connect enterprise systems with governed execution layers
  • Translate tactical customer projects into broader enterprise platform strategies with executive, architect, and engineering stakeholders
  • Build repeatable field leverage through architecture systems, reusable deal assets, and enablement programs like SEED
  • Recognized as Peak Performer in FY23 and Chairman's Club in FY24

October 2016 — June 2019

Site Reliability Engineer

Finished Goods · US Locations

  • Built dashboards and operational tooling that improved visibility and decision-making across client environments
  • Enhanced database performance by 20% through targeted latency analysis and scripting
  • Automated operational workflows and reporting, reducing manual processing time by 80%
  • Worked across engineering and operations teams to deliver practical reliability and automation improvements

May 2016 — March 2018

Sr. Specialist - Network Planning & Solutions Engineer

AT&T · Bedminster, NJ

  • Improved interconnection efficiency by 45% through network and integration design optimization
  • Defined meet-me points across 24 locations and countries for complex network expansions
  • Optimized bandwidth usage, increasing call volume capacity by 30%
  • Developed early experience in solution design, technical planning, and cross-functional execution at infrastructure scale

June 2016 — May 2019

President, Toastmasters

AT&T Bedminster Chapter

  • Led chapter meetings and developed public speaking programs
  • Mentored emerging speakers and facilitated leadership development

What I know

Technical Skills

AWS MuleSoft Salesforce Python JavaScript TypeScript SQL AI Agents Conversational AI Agent Workflows API Architecture Enterprise Architecture WebSocket Systems Prompt Engineering Technical Discovery POC Design Cloud Platforms Developer Enablement Okta ServiceNow SQLite / PostgreSQL
English
Native
Arabic
Native

Academic Background

Education

Executive MBA

Quantic School of Business

2023 — 2024

Online Program

M.S. Information Technology

University of Massachusetts

2019

Specialty in Cloud Computing · Lowell, MA

B.S. Electrical & Computer Engineering

Rutgers University

2016

Summa Cum Laude · GPA: 3.8

Recognition

Key Achievements

Chairman's Club FY24

Top 1% performer recognition for exceptional sales and client engagement

$53M+ Pipeline

Influenced and closed strategic enterprise business across high-stakes technical sales cycles

80% Efficiency Gain

Built automation and AI-adjacent workflows that dramatically reduced manual operational effort

SEED Program

Created an enablement program that helped develop the next generation of solution engineers

Get in touch

Let's Connect

I'm always open to discussing AI-native products, enterprise platform strategy, customer engineering, and the systems that help teams turn technical ambition into real adoption.

omarwarraky@gmail.com